Coronavirus (COVID-19)

We’re still delivering to our customers, but please let us know if you’re self-isolating so that we can make sure we’re delivering safely. Door step deliveries only.

Everything you need to know…

At The Bedroom Shop Ltd, we understand ordering household items can be stressful, take time and can leave you feeling confused. Sometimes you just don’t know which company to choose and can feel pressure from every angle, even from just browsing online stores. Because of this, we have created a step by step guide to buying with The Bedroom Shop Ltd including all delivery lead times etc…

 

 

BROWSING OUR WEBSITE…

Our in-house team have worked incredibly hard over the years to create a website designed for you. We believe it is easy to use, easy to navigate and everything clearly labelled so you can find exactly what you are looking for. We are suppliers of an ever-growing range of items that not only include items for your bedroom but also living room, dining room & more… If you are unsure what category the item you are interested in may be located, you can also use our search bar!

 

 

DELIVERY INFORMATION AND LEAD TIMES…

We understand that almost 95% of our customers require delivery 2 weeks before they have even ordered, which is why we do our upmost to do deliver to you as soon as possible. Delivery lead times can differ dependant on the range, product and location however this is labelled under each item. Please use this as a guide and if you do need within a certain time frame, give our sales team a call who can give a more accurate lead time. As a guide please see below;

  • Ready Assembled Bedroom Ranges / 2-3 weeks
  • Divan Beds, Fabric Beds & Mattresses / 2-3 weeks
  • Sliding Wardrobes / 2-3 weeks
  • Ready Assembled Living Room / 2-3 weeks
  • Handmade Painted Bedroom / 2-8 weeks

Above, as mentioned, lead times are just a guide, in which sometimes will be completed before or after the advised, however for a more accurate delivery lead time based on your location and products you are hoping to order please give our team a call.

 

When ordering with us, we not only have our own fleet of vehicles, but also a dedicated team of couriers who can all deliver to a room of your choice, ensuring you don’t need to lift a finger.

 

Within 25 miles of our warehouse it will be our team of drivers, whom you may have already seen driving around the northwest, or if you live further afield, we have a number of carefully selected companies who deliver, following the same 5 star service straight to a room of your choice.

ORDER PROCESS

When you have decided on the items you would like to purchase, you can do this at our online store or give our sales team a call.

  • Online – Simply add all items into your basket and once finished select ‘Check-out’. You will then be instructed to enter all your contact information, delivery information and be given a total cost including delivery. You can enter any notes you wish to add before selecting your payment option. Please see below for all payment options available at The Bedroom Shop Ltd.
  • Telephone – If you decide to give our team a call to place your order you will speak with real people in either our Orrell or Wigan store. We will take your order, explaining all your delivery options, and will run through all payment options. Payment will then be taken over the phone and an email receipt sent across to you
  • Email – If you wish to order via email this is no problem. Please state the range, colour and products you wish to order whilst also providing full delivery and contact details. Our team, once we have received your order will then give you a call to take a small 10% deposit from you to secure the order.

 

 

 

PAYMENT OPTIONS

Once you place an order, you have a few different options as to how you can pay. We take a minimum 10% deposit to secure your order and the final balance to be paid 24 hours before delivery. We have a number of different payment options available to you and If your desired payment method is not listed below please give our team a call and we can do our best to accommodate you.

 

  • CARD – You can pay using Visa, Debit, Credit, Mastercard & Delta.
  • PAYPAL – You can select this option at checkout or simply give our team a call
  • FINANCE – We have a number of finance options available via our partner SnapFinance!
  • BACS – We are happy to accept BACS payments should this be you preferred method
  • CASH – We accept cash payments at both our stores.

 

Once we have received your deposit we will process your order and aim to get this to you within the estimated delivery lead time. 90% of our products are all made to order so you can relax knowing your chosen products are being made especially for you.

            Once we know your items are ready we will give you a call to confirm a delivery date and provide you with an AM or PM slot.

 

 

DELIVERY DAY

On the day of delivery, feel relaxed knowing you can pop your feet up, sit back and watch as our team do all the work for you. We will take all your items to your desired room, unpack all items and assemble in place ready for you to use. Before our drivers leave and you sign to accept delivery, you can check items to ensure you are happy with the delivered condition (we are confident you will be our team are extremely careful).

 

AFTER DELIVERY

At The Bedroom Shop we believe customer reviews are a vital part in moving forward. We welcome all reviews on our trusted review sites Facebook & Trustpilot for not only our team but past, present and future customers to read. AND if you leave us a review quoting your order number you will receive 10% off your next order!

Posted by admin 06/09/2019 0 Comment(s)

At The Bedroom Shop Ltd, we understand ordering household items can be stressful, take time and can leave you feeling confused. Sometimes you just don’t know which company to choose and can feel pressure from every angle, even from just browsing online stores. Because of this, we have created a step by step guide to buying with The Bedroom Shop Ltd including all delivery lead times etc…

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